Legal
End User License Agreement
1. About this agreement
This End User License Agreement (the "Agreement") is a legal agreement between you and TechPeek Magnus Solutions Private Limited, a company incorporated in India that operates the AttoFlow brand ("AttoFlow", "we", "us", "our").
By downloading, installing or using Trace, or by creating or using a Trace Cloud account, you agree to this Agreement. If you are accepting it for a company or other organisation, you confirm that you are authorised to bind that organisation, and "you" includes the organisation. If you do not agree, do not install or use Trace.
Our Privacy Policy explains how we handle personal information and forms part of this Agreement.
2. Definitions
- "Software" means the Trace desktop application, the Trace Browser Companion browser extension, their installers, updates and documentation.
- "Trace Cloud" means our optional online service for syncing work summaries across devices and team members.
- "Your Data" means the activity records, screenshots, projects, rules, timesheets, invoices and other information created by or entered into the Software or Trace Cloud by you or your users.
3. License
If you follow this Agreement, we give you a limited, non-exclusive, non-transferable, non-sublicensable and revocable license to install and use the Software on devices you own or control, for your personal use or your organisation's internal business purposes.
The Software is licensed, not sold. We keep all rights not expressly given to you.
4. Restrictions
Except where the law allows it despite this restriction, you must not:
- copy, modify or create derivative works of the Software, except for copies you reasonably need to install and use it;
- reverse engineer, decompile or disassemble the Software, or try to get its source code;
- sell, rent, lease, lend, sublicense, distribute or otherwise make the Software available to anyone else, or use it to run a service bureau or hosted service for others;
- remove or change any proprietary notices, labels or branding;
- get around or disable any security, licensing or usage limits in the Software or Trace Cloud;
- interfere with, overload or attempt to get unauthorised access to Trace Cloud or its related systems;
- use the Software or Trace Cloud to build a competing product; or
- use the Software or Trace Cloud unlawfully, including to secretly monitor people or to violate anyone's privacy.
5. Beta software
Trace is currently offered as a beta. Beta software may contain bugs, may change or lose features, and may be less reliable than a final release. We may change, suspend or stop any beta feature at any time. You use beta software at your own risk.
6. Your data
You own Your Data. By default, the Software stores Your Data only on your device, and we do not have access to it. You are responsible for backing up that data and securing your devices. We are not responsible for data lost if a device fails, you uninstall the Software, or you delete data.
If you use Trace Cloud, you give us permission to host, process and transmit Your Data only as needed to provide, secure and support Trace Cloud, as described in our Privacy Policy. You confirm that you have the rights and permissions needed to give us Your Data.
7. Tracking other people
Trace records activity on the computer where it is installed, including app and window titles, web addresses and screenshots. If you install or deploy Trace on a device used by anyone other than yourself, such as employees or contractors, you are solely responsible for:
- making sure you are authorised to install it on that device;
- telling those people clearly that Trace is running and what it records;
- getting any consent required by law; and
- complying with all applicable employment, privacy, data protection and surveillance laws.
You must not use Trace to monitor anyone secretly or without legal permission.
8. AI results and timesheets
Trace uses rules and AI models to suggest which project your activity belongs to. These suggestions are automated and may be incomplete or wrong. You are responsible for reviewing timesheets, reports and invoices before you use them, including before billing a client, paying someone, or making an employment decision. Trace does not provide legal, tax, accounting or professional advice.
9. Trace Cloud accounts
- You must give accurate account information and keep your sign-in details secure. You are responsible for activity on your account.
- If an organisation gives you access to Trace Cloud, its administrators may manage your access, see the work summaries your devices sync, and remove you from its workspace.
- We may suspend or restrict access to Trace Cloud if we reasonably believe this Agreement is being broken, security is at risk, or the law requires it.
- We aim to keep Trace Cloud available but do not guarantee it will always be available, uninterrupted or error-free.
10. Third-party components and services
The Software includes or works with third-party and open-source software. This includes llama.cpp, and AI models that you choose to download from third-party hosts such as Hugging Face. Those components and models are subject to their own license terms, which apply to your use of them. You are responsible for following the license terms of any model you download.
Where this Agreement conflicts with an open-source license, that license controls for the component it covers. We are not responsible for third-party services, websites or models that we do not control.
11. Ownership and feedback
AttoFlow and its licensors own the Software, Trace Cloud, and all related intellectual property, including the Trace and AttoFlow names and logos. You receive only the rights expressly given in this Agreement.
If you send us feedback or suggestions, we may use them freely without any obligation to you.
12. Fees
The Software is currently provided free of charge during the beta. We may offer paid plans or features in the future under separate terms. We will not charge you unless you agree to those terms.
13. Updates and changes to this Agreement
We may provide updates, fixes or new versions of the Software, and some may be needed to keep using the Software or Trace Cloud. Unless we say otherwise, this Agreement applies to updates.
We may update this Agreement from time to time. We will post the new version on this page and update the date above. If a change is material, we will give reasonable notice in the App or on the Website before it takes effect. If you keep using Trace after a change takes effect, you accept the updated Agreement.
14. Disclaimer of warranties
To the fullest extent permitted by law, the Software and Trace Cloud are provided "as is" and "as available", with all faults and without warranties of any kind, whether express, implied or statutory. This includes any warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and uninterrupted or error-free operation. We do not warrant that the Software will meet your requirements, that time records or AI classifications will be accurate or complete, or that Your Data will not be lost.
Some jurisdictions do not allow certain warranties to be excluded, so some of these exclusions may not apply to you.
15. Limitation of liability
To the fullest extent permitted by law, AttoFlow, its affiliates, and their directors, employees and licensors will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, billings, goodwill or data, arising out of or relating to this Agreement, the Software or Trace Cloud. This applies however the loss is caused, even if we were told it could happen.
Our total liability for all claims arising out of or relating to this Agreement, the Software or Trace Cloud will not exceed the greater of (a) the amount you paid us for the Software or Trace Cloud in the 12 months before the event giving rise to the claim, and (b) INR 5,000.
Nothing in this Agreement limits liability that cannot legally be limited, such as liability for fraud.
16. Indemnity
You agree to defend, indemnify and hold harmless AttoFlow and its affiliates, directors and employees against third-party claims, and related losses and reasonable costs (including legal fees), arising from:
- your breach of this Agreement;
- your use of the Software to monitor or record other people, including any failure to give notice or get consent; or
- your violation of any law or third-party right.
17. Termination
You may end this Agreement at any time by uninstalling the Software and no longer using Trace Cloud. We may suspend or end your license or access if you break this Agreement, or if we stop offering the Software or Trace Cloud, with notice where reasonably practical.
When this Agreement ends, your license ends and you must stop using and uninstall the Software. Data stored on your device stays with you. Sections 6, 7, 8, 10, 11 and 14 to 21 continue to apply after this Agreement ends.
18. Export and sanctions
You must follow all export control and sanctions laws that apply to the Software. You must not use or export the Software, or give access to Trace Cloud, in violation of those laws.
19. Governing law and disputes
This Agreement is governed by the laws of India, without regard to conflict-of-law rules. Before starting formal proceedings, both parties will first try in good faith to resolve any dispute by contacting each other.
Any dispute not resolved within 30 days will be referred to arbitration by a sole arbitrator under the Arbitration and Conciliation Act, 1996. The arbitration will be held in English, and its seat and venue will be in India. Subject to this, the courts of India have exclusive jurisdiction. Either party may seek urgent interim relief from a competent court.
If you are a consumer, this section does not take away any protection you have under the mandatory consumer laws where you live.
20. General
- Entire agreement. This Agreement and the Privacy Policy are the entire agreement between you and us about the Software and Trace Cloud. If you have a separate signed agreement with us for Trace, that agreement controls where it conflicts with this one.
- Severability. If any part of this Agreement cannot be enforced, the rest remains in effect.
- No waiver. If we do not enforce a right, we have not waived it.
- Assignment. You may not transfer this Agreement without our written consent. We may transfer it as part of a merger, acquisition or sale of assets.
- Events beyond our control. We are not liable for delays or failures caused by events beyond our reasonable control.
21. Contact
TechPeek Magnus Solutions Private Limited (AttoFlow)
Email: attoflow.ai@gmail.com
AttoFlow